We are making progress! We have completed the cleanup of the damages to our building caused by flooding from Hurricane Helene and are in the midst of reconstruction. As our building remains closed to the public, the Yancey County Department of Social Services is continuing to provide all services and are following our Post Hurricane Helene Operational Plan (copies attached). We appreciate your continued patience. If you have any questions or need assistance, please call the agency at (828) 682-6148. We want you to know we are here to serve and support you.
Operational Plan for Yancey DSS
For information about how you can access services, please click the link below.
The mission of the Yancey County Department of Social Services is to respectfully assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community
How to make a CPS/APS Report
After Hours & Weekends
Call Yancey County Sheriff’s Department
(828) 682-2124
Ask to speak to the on-call social work supervisor about making a child or adult protective services report.
To ensure timely response time, please do not make reports through email
Monday - Friday
8:30 am - 5:00 pm
828-682-6148
or
Come to our office:
320 Pensacola Road
Burnsville, NC 28714
Ask to speak to the intake social worker about making a child or adult protective services report.
To ensure timely response times, please do not make reports by email.