The mission of the Yancey County Department of Social Services is to respectfully assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community
How to make a CPS/APS Report
After Hours & Weekends
Call Yancey County Sheriff’s Department
(828) 682-2124
Ask to speak to the on-call social work supervisor about making a child or adult protective services report.
To ensure timely response time, please do not make reports through email
Monday - Friday
8:30 am - 5:00 pm
828-682-6148
or
Come to our office:
320 Pensacola Road
Burnsville, NC 28714
Ask to speak to the intake social worker about making a child or adult protective services report.
To ensure timely response times, please do not make reports by email.BENEFIT APPLICATIONS
It is the policy of Yancey County Department of Social Services to ensure that no person shall, on the grounds of race, color, national origin, sex, age, disability, or religion, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity administered by the agency. Yancey County Department of Social Services complies with all applicable federal and state civil rights laws, including but not limited to Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990.
If you believe you have been subjected to discrimination in a program or activity administered by Yancey County DSS, you may file a complaint with the NCDHHS Office of Civil Rights or with the U.S. Department of Health and Human Services, Office for Civil Rights. A complaint must be filed within 180 days of the date of the alleged discriminatory act.